Yes — we offer free standard shipping worldwide on all orders. Insured Priority and Express Delivery options are also available at checkout.

Orders are processed within up to 5 business days. After dispatch, estimated delivery is 10–15 business days. In exceptional cases (customs delays, peak seasons) delivery may take up to 25 business days. You will receive a tracking number by email once your order ships.

Our standard solution is a free replacement shipment. If your item arrives with a defect or is the wrong size, contact us within 30 days of receiving your order and we will arrange a replacement at no extra cost. Transport damage must be reported within 48 hours of delivery.

Yes. Once your order is dispatched you will receive a tracking number by email. For international shipments, tracking events may take 24–48 hours to appear. Visit our Track Your Order page at any time.

Email us at roycebelmont@gmail.com. We respond within up to 3 business days, Monday–Friday, 09:00–18:00 CET. Include your order number for the fastest resolution. You can also visit our Contact page.